Clients reviews about Zoom Drain

⭐️⭐️⭐️⭐️⭐️ I had a fantastic experience with Zoom Drain! We had a major backup in our main sewer line, and their team responded faster than any plumbing company I’ve ever called. The technician was professional, knowledgeable, and used a camera to show me exactly where the problem was. They cleared the line quickly and gave me tips to prevent future issues. If you need reliable drain cleaning in Cypress, TX, these are the pros to call. From start to finish, Zoom Drain Cypress delivered top-notch service at a fair price. Highly recommend! ~ Anne T

If you need a small company that is professional and ethical, this is your company to call! Douglas Sutterfield came out on a Sunday to clear out my clogged French Drains. Douglas was friendly, professional, courteous and he knew his job! He took care of my issues wonderfully. I would wholeheartedly recommend Douglas to anyone who needs plumbing, sewer drains, or French drain clearing work done around their property. Zoom Drains and Douglas Sutterfield both get five stars from me!! ~ Balaji S

Zoom drain were so accommodating and punctual. They arrived same day, not only completing the task that we’re hired for but also finding other issues within my home. The technician Ryan was so professional and knowledgeable. He was very thorough and went above and beyond. This company now has a new customer for life. I would recommend them for all your plumbing needs. Also reasonable prices, and honest. They don’t try to sell you anything that is not necessary. Company out of Houston Tx ~ Krista M

I have had a recurring drain issue on the 2nd floor washer drain for years. Numerous plumbers have tried to clear the clog. This time, I Called Zoom DRAIN. Donell showed up within 1 hour and on time. He worked hard, and wouldn't give up. He eventually did what many have not been able to do, he cleared the clog, and also pulled it out. We are very happy! The price was reasonable. Will use them again! ~ Joe B

Doug was very honest and very personable. He got our issue taken care of extremely quickly and had us back up and running in no time! After Doug came out, we had a tiny issue with the repair but Zoom sent out Bear to get it knocked out right away. I can not recommend the Zoom team enough! They do an absolutely wonderful job. They are some of the most personable people and they are all so friendly. ~ Stephanie H

Amazing. I contacted them Sunday evening because my storm drains were no longer working and my back yard was flooded after tons of rain over the last few weeks. They contacted me back within 15 minutes and scheduled me for 830am the next morning. Well... they just left after clearing out all my storm drains and getting everything taken care of. Super professional. Can't recommend them highly enough. ~ Chris A

My whole experience with Doug and Zoom drain was awesome. From the first call for service, to their arrival and completion of the job was easy. They do exactly what they say. Doug treated my wife kindly, friendly and respectful. I couldn't have asked for better service. I'll probably use Zoom Drain again in the future for other services. Thank you Doug! ~ Ruben G

I was extremely impressed with Zoom Drain's customer service. They were incredibly responsive to customer calls and were able to schedule appointments quickly, which is crucial during a plumbing emergency. The technician arrives on time and is very professional and courteous. I would highly recommend Zoom Drain for their excellent customer service and their availability during a time of need. ~ Yella V

We have patio drains at the back of the house that always backed up after a rain for over a year. The recent heavy rains flooded our patio. I called the Houston Plumbing Company and the sent a tech the same day, even though it wasnt an emergency. They sent their tech Donell Dunlop, and he arrived early! This company has great communication as I received a text with Donell's contact info and a brief bio about him. The text link also showed his driving progress to the appointment , which is fantastic! I spoke with Donell briefly about the storm drain issue and he walked right over to the spot where he thought it might be, by the curb near the street, out front of our house. Donnell used a metal probe and poked the ground a few times and he found the pipe. He pulled back the grass and there it was. The grass had grown over the "pop-up" drain not allowing the 4" water drain line to empty. He pulled off the cap of the "pop-up" and water gushed out of the pipe down the curb. Water drained quickly down the street for a long time. Donnell didnt have to put a camera in the line so the service he provided was "on the house", no charge. Wow! What a great company and excellent service! I would recommend them to anyone! God bless! ~ Keith B

The Zoom Drain team was nothing short of exceptional to work with. It's obvious they not only care about the solution / service they provide, but also about you as the customer. I'd recommend them to anyone who is looking for drain or sewer work and looking to work with an honest and hard working group! ~ Landon T

What a great local woman owned small business. Our clean out drain to our home was clogged which backed up in the sink! It was a mess!! I called Zoom Drain and they were so helpful not only explaining to me but showing me with a live camera the clog and how to resolve my issue. I highly recommend and trust this company to stand by their work. ~ paula

The two men that helped me were absolutely so helpful and kind. I would use Zoom Drain again whenever possible. My shower wouldn’t turn off because of a broken knob. They replaced my handle and filter, fixing the pressure of my shower! They were very communicative in discussing and issue + process. 10/10 would recommend. ~ Rachel M

I contacted zoom drain via the thumpack app. They contacted me in minutes and set an appointment for the same day (a Sunday night)! My technician, Doug Sutterfield, was very friendly and knowledgeable. He diagnosed my issue immediately gave me a fair price and quickly fixed my problem. I would highly recommend this company and this tech!!! . ~ Tuboris J

I called Zoom Drain and was able to get a same day appointment which was fantastic! Donell was very professional and friendly! He was thorough, knowledgeable, and worked fast! He gave me the tools to help prevent my plumping issue from happening again. I would definitely recommend this company. ~ Christa J

ZoomDrain for the win! Freezing temperatures and busted pipes is not how anyone wants to spend a Sunday night but they came out to the house and got us taken care of in a timely manner and with excellent customer service! I can’t thank ZoomDrain enough! Highly recommended. ~ Michelle M

Very happy with our first Zoom Drain experience. Our sewer line backed up and flowed into our bathtub. Zoom Drain came out after hours and Joe was great. Not only did he fix the problem, he also explained what caused it and what he did to fix it. We will be calling them with any other needs. ~ Lynne B

Great, Came on time prepared and ready to work. Both gentlemen were Very professional. Explained everything in details. Gave an affordable price and tips to keep my garbage disposal cleaned and clogged free. One of the best companies I encountered, so far ~ Rita W

As the Director of Ivy Kids of Young Ranch, I had a great experience! Their staff was knowledgeable, efficient, and professional. They quickly identified and fixed our issue in no time. We were very impressed with their fast response and quality service. Highly recommend! ~ Karen C

Donell and Bear did a fantastic job cleaning out our French drains and identifying a root issue in one of the drains. The explained the issue and the repair process. They arrived on time and completed the job in an efficient manner. Great guys to deal with! Highly recommend Zoom Drain! ~ Steven W

They were professional, easy to get a hold of when we needed and never tried to up sale us on anything. Doug even went the extra mile and helped me with another small and easy repair. 10 out of 10 would recommend! ~ Chris a

Zoom Drain is the best! They are professional, responsive, and really focused on fixing your problems. The truck is impressive and the technician friendly. Overall, excellent customer service and highly recommended. Thanks! ~ Nian W

Let me tell you Allison is a rock star at her job and comes through 110 % we over at LTPplumbing us them for our jetting and clogs on most our commercial properties- definitely will continue to recommend and partner with 🙏🏼💯🙏🏼 ~ Robert I

Doug Sutterfield with Zoom Drain is the best plumber we have ever had. He went above and beyond for our clogged kitchen sink. He also explained everything in detail and we will definitely be using them again in the future. Thank you, Tom Jacobs. ~ Valli S

Hands down this is one of the best company around they were on time and let me know what was the problem and the give good quality service my plumber was Doug and he was great! I will contact them again if I need any more work done! ~ Stephanie N

Reviews from our customers

Find us on social media